Nurx.com Reviews

Nurx.com offers a range of pricing options for their healthcare services and products. For certain treatments like birth control, emergency contraception, HIV PrEP, herpes treatment, and skin and hair treatments, there is a flat $3 support fee each month when orders are processed. This fee provides unlimited access to the customer care team. A $29 consultation fee is charged for birth control prescriptions, which includes unlimited messaging with the medical team for one year. The cost of medication with health insurance accepted by Nurx is usually covered by the insurance, with no added copay in most cases. For those without insurance, Nurx offers birth control brands starting at $15 per month. Emergency contraception has a $15 consultation fee, and PrEP has a $30 consultation fee. The cost of the PrEP testing kit is $164 for comprehensive testing or $94 for basic testing for those without medical insurance. The platform emphasizes affordability, with or without insurance, and aims to provide accessible healthcare solutions.

Nurx.com is recognized for a variety of popular products and services that cater to sexual health and general wellness. Among the most sought-after offerings are birth control, migraine treatment, STI testing, genital herpes treatment, oral herpes treatment, emergency contraception, HIV PrEP, and HPV screening. The platform also provides treatments for dermatology concerns such as acne, rosacea, and anti-aging. Additionally, mental health support, hair loss and scalp treatments, and eyelash growth serum are available. Nurx.com is dedicated to delivering these services in a convenient, discreet, and accessible manner, ensuring that medications and test kits are prescribed online and delivered directly to the user's door.

Nurx.com provides a flexible payment system that accommodates both insured and uninsured patients. Customers can update their billing information through the website or app, where they can manage their payment methods and health insurance details. For those with insurance, Nurx accepts many plans and works with the insurance to cover the cost of medications and services. Consultation fees and support fees may apply, which offer access to medical professionals and customer care. For customers paying out-of-pocket, Nurx ensures that the medication costs remain affordable, and the platform may also accept manufacturer coupons for certain medications. The payment process is designed to be seamless and user-friendly, with options to use credits to cover some fees and the ability to turn off automatic charges if needed.

Nurx.com's shipping policy ensures that medications and test kits are delivered free of charge and in a timely manner. If a package is being returned to sender, customers are advised to confirm their delivery address in their profile. Should the package return to Nurx, the team will reach out to assist in processing a new order to the updated address. It's important to note that returned packages may take a few weeks to be reshipped due to downgraded shipping priority. In the case of missing packages, customers have a 10-day period to report issues after the package was marked delivered. Nurx does not cover the cost of replacement medication if the package is delivered to an incorrect or invalid address provided by the customer. As for the return policy, Nurx does not accept returns or exchanges of prescriptions once they are shipped, due to the medical nature of the products.